Not Wow, Not Sell - Woo 'Em with Social Intelligence
In the spirit of Halloween - Woo! Woooooooooo. Win Others Over
A while ago I had an article on how we are all selling - whether we know and like it or not. One of my all time favorite books on that has been Robert Cialdini's "Influence - the Psychology of Persuasion".
Here is a recent one that seems to be very interesting from a corporate perspective - 'The Art of Woo: Using Strategic Persuasion to Sell Your Ideas.'
I could not agree more that 'selling starts at home' - literally and figuratively. It is probably harder than selling externally. No idea or brilliance has value until it is executed upon.
The 4 steps they seem to advocate are:
- Use social networks to reach decision makers
- Addressing the five barriers:
- Unreceptive beliefs (Change is a common culprit here)
- Conflicting interests (Are the company
and people's goals aligned and clearly communicated?)
- Negative relationships (Ccorporate culture and social intelligence?)
- A lack of credibility
(Reputation?) and
- Failing to adjust one's communication mode to suit a particular
audience (Do you ever talk in Greek to those who only understand English?)
- Presentation that is compelling. This does not have to be powerpoint only - timing, relevance, context and problem solving help
- Securing individual and organizational commitments. A biggy- especially the last one and there you need the buy-in of the top dawg
I assume they assume that one is passionate about what one is selling, 'own' and live it.
One factor that is common across the board - its about people all the way.
Wharton has more details on the book here
Imagine: Social Intelligence offline